{"id":242636,"date":"2024-08-20T17:32:39","date_gmt":"2024-08-20T17:32:39","guid":{"rendered":"https:\/\/candorhealthed.org\/?page_id=242636"},"modified":"2026-03-31T13:17:48","modified_gmt":"2026-03-31T18:17:48","slug":"learning-management-system-support","status":"publish","type":"page","link":"https:\/\/candorhealthed.org\/es\/school-information\/learning-management-system-support\/","title":{"rendered":"Apoyo al sistema de gesti\u00f3n del aprendizaje"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;9px||0px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#lmsfaqs&#8221; button_text=&#8221;LMS FAQs&#8221; button_alignment=&#8221;right&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;left&#8221; button_alignment_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;15px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#2b3990&#8243; button_border_color=&#8221;#2b3990&#8243; button_border_radius=&#8221;50px&#8221; button_font=&#8221;|700|||||||&#8221; button_use_icon=&#8221;off&#8221; custom_padding=&#8221;0.8rem|6rem|0.8rem|6rem|true|true&#8221; custom_padding_tablet=&#8221;1rem|7rem|1rem|7rem|true|true&#8221; custom_padding_phone=&#8221;1rem|7rem|1rem|7rem|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; button_text_size_tablet=&#8221;18px&#8221; button_text_size_phone=&#8221;15px&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; button_border_color_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221; button_text_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#1b75bc&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|hover&#8221; button_border_color__hover=&#8221;#1b75bc&#8221;][\/et_pb_button][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_button button_url=&#8221;#reservationfaqs&#8221; button_text=&#8221;Reservation FAQs&#8221; button_alignment=&#8221;center&#8221; button_alignment_tablet=&#8221;left&#8221; button_alignment_phone=&#8221;left&#8221; button_alignment_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#2b3990&#8243; button_border_width=&#8221;3px&#8221; button_border_color=&#8221;#2b3990&#8243; button_border_radius=&#8221;50px&#8221; button_letter_spacing=&#8221;0px&#8221; button_font=&#8221;|700|||||||&#8221; button_use_icon=&#8221;off&#8221; background_layout=&#8221;dark&#8221; custom_padding=&#8221;0.8rem|5rem|0.8rem|5rem|true|true&#8221; custom_padding_tablet=&#8221;1rem|7rem|1rem|7rem|true|true&#8221; custom_padding_phone=&#8221;1rem|7rem|1rem|7rem|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; button_text_size_tablet=&#8221;18px&#8221; button_text_size_phone=&#8221;15px&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; button_border_color_last_edited=&#8221;off|desktop&#8221; global_colors_info=&#8221;{}&#8221; button_text_color__hover=&#8221;#FFFFFF&#8221; button_text_color__hover_enabled=&#8221;on|desktop&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#1b75bc&#8221; button_bg_enable_color__hover=&#8221;on&#8221; button_border_color__hover_enabled=&#8221;on|hover&#8221; button_border_color__hover=&#8221;#1b75bc&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; custom_padding=&#8221;10px||5px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|||on|||||&#8221; header_text_align=&#8221;left&#8221; header_text_color=&#8221;#2b3990&#8243; header_font_size=&#8221;52px&#8221; text_orientation=&#8221;center&#8221; header_font_size_tablet=&#8221;31px&#8221; header_font_size_phone=&#8221;28px&#8221; header_font_size_last_edited=&#8221;on|tablet&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"font-weight: 300;\">Reservation\/LMS<strong> Support<\/strong><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;0px||27px||false|false&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;2_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; custom_padding=&#8221;4px|||||&#8221; custom_padding_tablet=&#8221;4px|||||&#8221; custom_padding_phone=&#8221;4px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;15px&#8221; link_font=&#8221;|600|||||||&#8221; link_text_color=&#8221;#2b3990&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>This page was created to help you with your questions about your Reservations and our Learning Management System (LMS). Below, we have answers to frequently asked questions and a tutorial video on how to use the LMS. If you do not find the answer to your questions below, please get in touch with us at:<\/p>\n<p>&nbsp;<\/p>\n<h3><strong> LMS Support:<\/strong> <a href=\"mailto:lmssupport@candorhealthed.org\">lmssupport@candorhealthed.org<\/a><\/h3>\n<h3><strong>Reservation Support:<\/strong> <a href=\"mailto:reservations@candorhealthed.org\">reservations@candorhealthed.org<\/a><\/h3>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;15px&#8221; link_font=&#8221;|600|||||||&#8221; link_text_color=&#8221;#2b3990&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>For a step-by-step tutorial on how to book a program, click <span style=\"text-decoration: underline;\"><a href=\"https:\/\/candorhealthed.org\/how-to-schedule-a-program\/\" target=\"_blank\" rel=\"noopener\">here<\/a><\/span>.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;1204.5px&#8221; custom_padding=&#8221;15px|||||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; min_height=&#8221;1256.5px&#8221; custom_margin=&#8221;|auto|24px|auto||&#8221; custom_padding=&#8221;||||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; admin_label=&#8221;Column&#8221; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_4_text_color=&#8221;#1b75bc&#8221; header_4_font_size=&#8221;36px&#8221; header_4_font_size_tablet=&#8221;34px&#8221; header_4_font_size_phone=&#8221;28px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>LMS Tutorial Video<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_video src=&#8221;https:\/\/youtu.be\/rz6ax1fElTo&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;100%&#8221; width_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_video][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_4_text_color=&#8221;#1b75bc&#8221; header_4_font_size=&#8221;36px&#8221; header_4_font_size_tablet=&#8221;34px&#8221; header_4_font_size_phone=&#8221;28px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Benefits of Using the LMS Materials<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_font_size=&#8221;15px&#8221; link_font=&#8221;|600|||||||&#8221; link_text_color=&#8221;#2b3990&#8243; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Multiple opportunities for students to access and understand program content\u00a0<\/li>\n<li>eLearning activities\u00a0completed <i>prior<\/i>\u00a0to our visit\u00a0prepare\u00a0students with the background knowledge needed to be more fully engaged\u00a0during\u00a0the classroom\u00a0program.\u00a0\u00a0<\/li>\n<li>Post-activities allow\u00a0students\u00a0to\u00a0apply\u00a0what they have\u00a0learned.\u00a0<\/li>\n<li>Teachers can access assessment\u00a0reports\u00a0to gauge student learning growth\u00a0from pre- to post-test.\u00a0\u00a0<\/li>\n<li>Schools report students feeling more comfortable with attending the in-school program<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; admin_label=&#8221;Column&#8221; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_4_text_color=&#8221;#1b75bc&#8221; header_4_font_size=&#8221;36px&#8221; header_4_font_size_tablet=&#8221;34px&#8221; header_4_font_size_phone=&#8221;28px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>Communication Timeline<\/strong><\/h4>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font_size=&#8221;15px&#8221; overflow-x=&#8221;scroll&#8221; custom_margin=&#8221;||15px|||&#8221; custom_css_free_form=&#8221;tbody tr:nth-child(odd) {||  background-color: #F9F9F9;||}||||.header-color {||  color: #fff !important;||  padding: 1rem !important;||  font-size: 20px;||}||&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_phone=&#8221;td, th {||    white-space: nowrap;||}&#8221;]<\/p>\n<table style=\"width: 754px; height: 1023px;\" border=\"1\">\n<thead>\n<tr class=\"heading-row\" style=\"height: 48px;\">\n<th class=\"table-col-desc header-color\" style=\"background-color: #1b75bc; width: 238.695px; text-align: left; height: 48px;\">Communication from Candor Health Education<\/th>\n<th class=\"table-col-default header-color\" style=\"background-color: #1b75bc; width: 346.273px; text-align: left; height: 48px;\"><center>When it is sent and who sends it<\/center><\/th>\n<th class=\"table-col-default header-color\" style=\"background-color: #1b75bc; width: 147.031px; text-align: left; height: 48px;\"><center>To whom<\/center><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr class=\"default-row\" style=\"height: 1px;\">\n<th class=\"table-col-desc\" style=\"width: 238.695px; height: 1px;\">\u00a0<\/th>\n<td style=\"width: 346.273px; height: 1px;\">\u00a0<\/td>\n<td style=\"width: 147.031px; height: 1px;\">\u00a0<\/td>\n<\/tr>\n<tr class=\"default-row\" style=\"height: 235px;\">\n<th class=\"table-col-desc\" style=\"width: 238.695px; height: 235px;\">1. Email with program confirmation details, Parent Overview Link and password<\/th>\n<td style=\"width: 346.273px; height: 235px;\">\n<p>\u2022 After the program is reserved and entered in the reservation system with date, time, number of students and teacher emails.<br \/>\u2022 From Reservation Team (Karime or Ashley)<br \/><a href=\"mailto:reservations@candorhealthed.org\">reservations@candorhealthed.org<\/a><br \/><a href=\"mailto:klopez@candorhealthed.org\">klopez@candorhealthed.org<\/a><br \/><a href=\"mailto:azagorski@candorhealthed.org\">azagorski@candorhealthed.org<\/a><\/p>\n<\/td>\n<td style=\"width: 147.031px; height: 235px;\"><center>School main contact or District main contact<\/center><\/td>\n<\/tr>\n<tr>\n<th style=\"width: 238.695px;\">2. Invoice Payment<\/th>\n<td style=\"width: 346.273px;\">\u2022 Within 15 school days of scheduling your program(s)<br \/>\u2022 From QuickBooks<\/td>\n<td style=\"width: 147.031px;\">Main contact and\/or accounts payable or other staff (if requested)<\/td>\n<\/tr>\n<tr style=\"height: 369px;\">\n<th style=\"width: 238.695px; height: 369px;\">3. Email with the following info:<br \/>\u2022 Direction on how to log in to the LMS<br \/>\u2022 Student logins and passwords to view the pre and post program materials<br \/>\u2022 Parent letters for school to distribute (optional and available in English and Spanish)<\/th>\n<td style=\"width: 346.273px; height: 369px;\">\u2022 2 weeks before the program<br \/>\u2022 From the LMS Team (Sherry or Liz)<br \/><a href=\"mailto:sgruner-aoyagi@candorhealthed.org\">sgruner-aoyagi@candorhealthed.org<\/a><br \/><a href=\"mailto:lmssupport@candorhealthed.org\">lmssupport@candorhealthed.org<\/a><\/td>\n<td style=\"width: 147.031px; height: 369px;\">Teachers and main contact (if requested)<\/td>\n<\/tr>\n<tr style=\"height: 235px;\">\n<th style=\"width: 238.695px; height: 235px;\">4. Email to classroom teachers on how to prepare their space, technology, and time for their upcoming programs<br \/>\u2022 If virtual, this email includes the links to the program(s)<\/th>\n<td style=\"width: 346.273px; height: 235px;\">\u2022 Within 1 week prior to the program date(s)<br \/>\u2022 From <a href=\"mailto:reservations@candorhealthed.org\">reservations@candorhealthed.org<\/a><\/td>\n<td style=\"width: 147.031px; height: 235px;\">Classroom teachers<\/td>\n<\/tr>\n<tr style=\"height: 135px;\">\n<th style=\"width: 238.695px; height: 135px;\">5. Email with post visit information and link to evaluation surveys<\/th>\n<td style=\"width: 346.273px; height: 135px;\">\u2022 Within 2-3 days after program<br \/>\u2022 From the LMS Team (Sherry or Liz)<br \/><a href=\"mailto:sgruner-aoyagi@candorhealthed.org\">sgruner-aoyagi@candorhealthed.org<\/a><br \/><a href=\"mailto:lmssupport@candorhealthed.org\">lmssupport@candorhealthed.org<\/a><\/td>\n<td style=\"width: 147.031px; height: 135px;\">Teachers and main contact<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;-106px|||||&#8221; custom_padding=&#8221;15px|||||&#8221; da_disable_devices=&#8221;off|off|off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; module_id=&#8221;faqs&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; custom_padding=&#8221;4px||4px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; admin_label=&#8221;Column&#8221; _builder_version=&#8221;4.26.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; header_4_text_color=&#8221;#1b75bc&#8221; header_4_font_size=&#8221;36px&#8221; header_4_font_size_tablet=&#8221;34px&#8221; header_4_font_size_phone=&#8221;28px&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><strong>FAQs<\/strong><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; custom_padding_last_edited=&#8221;on|tablet&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; custom_margin=&#8221;6px|auto||auto||&#8221; custom_padding=&#8221;10px||4rem||false|false&#8221; custom_padding_tablet=&#8221;4px||0px||false|false&#8221; custom_padding_phone=&#8221;4px||0px||false|false&#8221; custom_css_free_form=&#8221;.toggles .et_pb_module {||  padding:0;||  border: 1px solid #2B3990;||}||||.toggles .et_pb_toggle{||  background-color: #fff !important;||}||||.toggles .et_pb_toggle_title {||  padding: 1rem !important;||  background-color: #2B3990;||}||||.toggles .et_pb_toggle_title:before {||  padding-right: 1.5rem;||}||||.toggles .et_pb_toggle_content {||  padding: 1rem;||}&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221;][et_pb_column type=&#8221;1_2&#8243; module_class=&#8221;toggles&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;lmsfaqs&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#1b75bc&#8221; text_font_size=&#8221;30px&#8221; text_line_height=&#8221;1.1em&#8221; link_option_url=&#8221;https:\/\/candorhealthed.org\/school-information\/learning-management-system-support\/#lmsfaqs&#8221; text_font_size_tablet=&#8221;32px&#8221; text_font_size_phone=&#8221;24px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;border: none !important;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Learning Management System Questions:<\/p>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;I forgot my password for the LMS:&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding_phone=&#8221;||||false|false&#8221; custom_padding_last_edited=&#8221;off|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>For teachers: Click \u201cForgot Password\u201d on main screen<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-243817 alignnone size-full\" src=\"https:\/\/candorhealthed.org\/wp-content\/uploads\/2024\/10\/LMS-Login-300x161-1.png\" alt=\"\" width=\"300\" height=\"161\" \/><\/p>\n<p>Next, Click Administration \u2192 Users \u2192 Type in login ID or first and last name \u2192 click on person \u2192 double check \u201cContact\u201d has correct email \u2192 Security \u2192 Generate Reset key<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-243818 alignnone size-full\" src=\"https:\/\/candorhealthed.org\/wp-content\/uploads\/2024\/10\/Screenshot-2024-09-20-at-10.08.07\u202fAM-300x115-1.png\" alt=\"\" width=\"300\" height=\"115\" \/><\/p>\n<p>If you have additional issues with your password reset or the instructions above do not work, please email our LMS Coordinator at lmssupport@candorhealthed.org and you will receive a response to your email.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Why can\u2019t I type into the spreadsheet?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Please see the tabs at the bottom of the spreadsheet.\u00a0 The tabs are labeled \u201cInstructions\u201d, \u201cUser List\u201d and \u201cPrint Slips\u201d. Teachers can only type in User List, which then carries over to the Print Slips tab.\u00a0 Those print slips can be printed and distributed to students.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I do the pre and post work steps in any order?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Please have students complete the materials in the order that they appear: pretest, e-learning, [educator visit], followed by post-activities and then the posttest. We now have collections where it is separated as \u201cDo Before\u201d and \u201cDo After\u201d in the LMS. This is the recommended way. If you click on the Development Plan, the recommended order is pre-test, eLearning (then educator visit) and then post-activities and post-test.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How long is the e-learning portion?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>It is about 30 minutes depending on the student\u2019s ability to move through the module.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How long do we have access to the LMS components? (pre and post work)?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>You have access to the LMS components (pre- and post-\u00a0 work), \u00a0for 2 weeks before and 2 weeks after the presentation. <span class=\"NormalTextRun SCXW129622726 BCX0\">For Online Interactive programs, you will have access<\/span><span class=\"NormalTextRun SCXW129622726 BCX0\"> to all components<\/span><span class=\"NormalTextRun SCXW129622726 BCX0\"> for one month from the start date of the program.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I get the program early?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>You will receive information approximately 2 weeks before the scheduled date. There may be some exceptions upon request.\u00a0<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Nothing is loading on the prework. Why is that?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Our prework\/ LMS items run best on the Chrome browser. Some browsers will not open it or play it correctly like Firefox or Apple. If it still isn\u2019t working on Chrome, gather a username\/login ID that isn\u2019t working, and we will troubleshoot. Please email our LMS Coordinator, at\u00a0<a href=\"mailto:lmssupport@candorhealthed.org\">lmssupport@candorhealthed.org<\/a> <span class=\"NormalTextRun SCXW137754778 BCX0\">or call<\/span><span class=\"NormalTextRun SCXW137754778 BCX0\"> our office at 630-325-1900 <\/span><span class=\"NormalTextRun SCXW137754778 BCX0\">ext.<\/span><span class=\"NormalTextRun SCXW137754778 BCX0\"> 240<\/span><span class=\"NormalTextRun SCXW137754778 BCX0\">.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can we get more logins?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Yes, we can allow an additional 5-10 but anything over will need approval. Please email our LMS Coordinator at\u00a0<a href=\"mailto:lmssupport@candorhealthed.org\">lmssupport@candorhealthed.org<\/a> for assistance.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can you add a teacher not on the reservation?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Yes, we would need their email address and how many students they have. \u00a0Please email our LMS Coordinator at\u00a0<a href=\"mailto:lmssuport@candorhealthed.org\">lmssuport@candorhealthed.org<\/a> for assistance.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can a recorded presentation be sent to teachers for a student who was absent?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Unfortunately, we do not have recorded presentations if someone was absent. We highly recommend reviewing the electronic booklets that are included with the programs and linked in the parent letters. \u00a0For Substance Abuse Prevention (SAP) programs, we highly recommend the\u00a0<a href=\"https:\/\/candorhealthed.org\/substance-abuse-prevention-portal\/\">Drug Education portal<\/a>\u00a0on our website.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Live Virtual programs\u2014do students need to be in one room with one screen or can all teachers join from their rooms?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p><span class=\"NormalTextRun SCXW181635473 BCX0\">To help students get the most out of the live virtual delivery model, it is strongly encouraged that students join the sessions using their own device whenever possible. Having students join individually provides them with the ability to answer poll questions, complete skill-building activities and <\/span><span class=\"NormalTextRun SCXW181635473 BCX0\">submit<\/span><span class=\"NormalTextRun SCXW181635473 BCX0\"> questions to the educator in the chat. If using Zoom, students can ask their questions privately to our educators to help create an even more comfortable atmosphere.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Online Interactive programs\u2014can students be in one room with one screen, or do you prefer they all use their iPad\/Chromebook individually?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Online Interactive programs are designed for students to complete the components individually.\u00a0 Students are asked to respond and answer questions throughout the modules<strong><em>.<\/em><\/strong>\u00a0If teachers would prefer to complete the modules together, they can, but the teacher would have to determine collective responses.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Should parent letters be sent home before or after the presentation?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Either is acceptable. We recommend before so parents know what is going to be talked about. Some teachers send it with their opt in\/out form.\u00a0<strong><em>\u00a0<\/em><\/strong><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can you provide a copy of the pre-test for teachers and parents to review?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Teachers have access to this via the Development Plan in the LMS. For parents, permission must be given by our Director of Education to send it to the parents. Please email\u00a0<a href=\"mailto:lmssupport@candorhealthed.org\">lmssupport@candorhealthed.org<\/a> to inquire.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Do you offer LMS content in Spanish?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; hover_enabled=&#8221;0&#8243; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span class=\"TextRun SCXW92020337 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW92020337 BCX0\">LMS materials are available in Spanish for <strong><em>all<\/em><\/strong> Sex Education &amp; Substance Use Prevention programs.\u00a0 <\/span><span class=\"NormalTextRun SCXW92020337 BCX0\">To <\/span><span class=\"NormalTextRun SCXW92020337 BCX0\">request<\/span> <span class=\"NormalTextRun SCXW92020337 BCX0\">logins for LMS content in Spanish, please email <\/span><\/span><a class=\"Hyperlink SCXW92020337 BCX0\" href=\"mailto:lmssupport@candorhealthed.org\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"TextRun Underlined SCXW92020337 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW92020337 BCX0\" data-ccp-charstyle=\"Hyperlink\">lmssupport@candorhealthed.org<\/span><\/span><\/a><span class=\"TextRun SCXW92020337 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW92020337 BCX0\"> with the number of Spanish-speaking students<\/span><span class=\"NormalTextRun SCXW92020337 BCX0\">.<\/span><\/span><\/p>\n<p>[\/et_pb_toggle][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; module_class=&#8221;toggles&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_id=&#8221;reservationfaqs&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_text_color=&#8221;#1b75bc&#8221; text_font_size=&#8221;30px&#8221; text_line_height=&#8221;1.1em&#8221; link_option_url=&#8221;https:\/\/candorhealthed.org\/school-information\/learning-management-system-support\/#reservationfaqs&#8221; text_font_size_tablet=&#8221;32px&#8221; text_font_size_phone=&#8221;24px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;border: none !important;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Reservation Questions:<\/p>\n<p>[\/et_pb_text][et_pb_toggle title=&#8221;Can you change the date or time of my program?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW263550548 BCX0\"><span class=\"NormalTextRun SCXW263550548 BCX0\">To reschedule or cancel your program, we must be notified at least 15 school days prior to your scheduled program.<\/span><span class=\"NormalTextRun SCXW263550548 BCX0\"> Please email <\/span><\/span><a class=\"Hyperlink SCXW263550548 BCX0\" href=\"mailto:reservations@candorhealthed.org\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun Underlined SCXW263550548 BCX0\"><span class=\"NormalTextRun SCXW263550548 BCX0\" data-ccp-charstyle=\"Hyperlink\">reservations@candorhealthed.org<\/span><\/span><\/a><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW263550548 BCX0\"><span class=\"NormalTextRun SCXW263550548 BCX0\"> or call our office at 630-325-1900 for <\/span><span class=\"NormalTextRun SCXW263550548 BCX0\">assistance<\/span><span class=\"NormalTextRun SCXW263550548 BCX0\">.<\/span><span class=\"NormalTextRun SCXW263550548 BCX0\"> <\/span><span class=\"NormalTextRun SCXW263550548 BCX0\">Please note that i<\/span><span class=\"NormalTextRun SCXW263550548 BCX0\">f a 15<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW263550548 BCX0\"><span class=\"NormalTextRun SCXW263550548 BCX0\">\u2010<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW263550548 BCX0\"><span class=\"NormalTextRun SCXW263550548 BCX0\">day notification is not received, you will be assessed a penalty fee of 50% of the cost of your scheduled program. Please call <\/span><span class=\"NormalTextRun SCXW263550548 BCX0\">our office<\/span><span class=\"NormalTextRun SCXW263550548 BCX0\"> if you must <\/span><span class=\"NormalTextRun SCXW263550548 BCX0\">cancel<\/span><span class=\"NormalTextRun SCXW263550548 BCX0\"> <\/span><span class=\"NormalTextRun SCXW263550548 BCX0\">on <\/span><span class=\"NormalTextRun SCXW263550548 BCX0\">the day of your scheduled program due to school closings because of inclement weather.<\/span><\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can you give me an idea of what will take place on the day of the presentation? What time will the presenter arrive?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<ul>\n<li data-leveltext=\"%5.\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:3600,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%5.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"5\"><span data-contrast=\"auto\">On the day of the presentation (if in person) you can expect your Educator to get there 15 to 30 minutes before the program to prepare for the presentation, please be sure we have the ability to project in the space<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%5.\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:3600,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%5.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"5\"><span data-contrast=\"auto\">Please have your students seated in chairs at desks\/tables<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%5.\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:3600,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%5.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"5\"><span data-contrast=\"auto\">School staff must be present for the entire program session<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%5.\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:3600,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%5.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"5\"><span data-contrast=\"auto\">Writing utensils are required for the following programs: Puberty I and II, Navigating Middle School Years, and SAP: Foundations<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%5.\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:3600,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%5.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"5\"><span data-contrast=\"auto\">Students will need the ability to break into 4 stations within the room for the SAP: Foundations program<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%5.\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:3600,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%5.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"5\"><span data-contrast=\"auto\">The presenter will then present the material and answer student questions<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"%5.\" data-font=\"\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:0,&quot;335559685&quot;:3600,&quot;335559991&quot;:360,&quot;469769242&quot;:[65533,4],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;%5.&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"5\"><span data-contrast=\"auto\">Virtual Programs<\/span><span data-contrast=\"auto\">: please be sure to have students log on 5-10 minutes prior to start time to make sure everyone has access to the link<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can we change our program delivery method (in-person to virtual &#038; vice versa)?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p><span class=\"NormalTextRun SCXW123509781 BCX0\">If you would like to change the delivery method of your programs from in-person to virtual or vice versa, please <\/span><span class=\"NormalTextRun SCXW123509781 BCX0\">call our office<\/span><span class=\"NormalTextRun SCXW123509781 BCX0\"> as soon as possible<\/span><span class=\"NormalTextRun SCXW123509781 BCX0\"> ahead of your scheduled program day<\/span><span class=\"NormalTextRun SCXW123509781 BCX0\"> at 630-325-1900 and a member of our reservation team will <\/span><span class=\"NormalTextRun SCXW123509781 BCX0\">assist<\/span><span class=\"NormalTextRun SCXW123509781 BCX0\"> you.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I schedule for next year?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>Yes, you can schedule for the next year! Please email <a href=\"mailto:%20reservations@candorhealthed.org\">reservations@candorhealthed.org<\/a> with your school name, programs requested, and preferred dates. <span class=\"NormalTextRun SCXW245303181 BCX0\">While we much appreciate<\/span><span class=\"NormalTextRun SCXW245303181 BCX0\"> schools scheduling in advance, please be sure to notify us as soon as possible if reservations must be adjusted<\/span><span class=\"NormalTextRun SCXW245303181 BCX0\">.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can I change the number of students or update our invoice?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW60304121 BCX0\"><span class=\"NormalTextRun SCXW60304121 BCX0\">You have ten school days prior to your scheduled program to let us know if your attendance numbers change. A difference of plus or minus five students, or 10% of the total number of students attending, whichever is greater, will be allowed on the day of the visit and will not change the confirmed fee. No refunds.<\/span><span class=\"NormalTextRun SCXW60304121 BCX0\"> Please email <\/span><\/span><a class=\"Hyperlink SCXW60304121 BCX0\" href=\"mailto:reservations@candorhealthed.org\" target=\"_blank\" rel=\"noreferrer noopener\"><span data-contrast=\"none\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun Underlined SCXW60304121 BCX0\"><span class=\"NormalTextRun SCXW60304121 BCX0\" data-ccp-charstyle=\"Hyperlink\">reservations@candorhealthed.org<\/span><\/span><\/a><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW60304121 BCX0\"><span class=\"NormalTextRun SCXW60304121 BCX0\"> for <\/span><span class=\"NormalTextRun SCXW60304121 BCX0\">assistance<\/span><span class=\"NormalTextRun SCXW60304121 BCX0\">.<\/span><\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;We need to switch our Live Virtual platform from Zoom to Google Meets. Is this possible?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p><span class=\"NormalTextRun SCXW268009372 BCX0\">If you would like to change the <\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">virtual platform<\/span><span class=\"NormalTextRun SCXW268009372 BCX0\"> of your programs<\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">, please contact us as soon as possible<\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">,<\/span><span class=\"NormalTextRun SCXW268009372 BCX0\"> in advance of <\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">your <\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">scheduled <\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">program <\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">date<\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">, <\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">by <\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">call<\/span><span class=\"NormalTextRun SCXW268009372 BCX0\">ing<\/span><span class=\"NormalTextRun SCXW268009372 BCX0\"> our office at 630-325-1900 and a member of our reservation team will assist you.<\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;How long is the presentation?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun MacChromeBold SCXW246941069 BCX0\"><span class=\"NormalTextRun SCXW246941069 BCX0\">All programs are <\/span><span class=\"NormalTextRun SCXW246941069 BCX0\">90 minutes<\/span><span class=\"NormalTextRun SCXW246941069 BCX0\"> in length.<\/span><\/span><span data-contrast=\"auto\" xml:lang=\"EN-US\" lang=\"EN-US\" class=\"TextRun SCXW246941069 BCX0\"><span class=\"NormalTextRun SCXW246941069 BCX0\"> Please note the following exceptions: Puberty I in a mixed gender setting (120 minutes)<\/span><span class=\"NormalTextRun SCXW246941069 BCX0\">, <\/span><span class=\"NormalTextRun SCXW246941069 BCX0\">programs for students with special needs (60 minutes)<\/span><span class=\"NormalTextRun SCXW246941069 BCX0\">, and Vap<\/span><span class=\"NormalTextRun SCXW246941069 BCX0\">ing (45 minutes)<\/span><span class=\"NormalTextRun SCXW246941069 BCX0\">.<\/span><\/span><\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;What technology does the presenter need?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:2880,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"4\"><span data-contrast=\"auto\">For In-Person programs: our Educators have Dell computers and need a way to project whether it is HDMI, VGA or wireless connect that is not Apple air play. If the projector does not have audio capabilities, please have speakers available.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:2880,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"4\"><span data-contrast=\"auto\">For Virtual programs: we use Zoom, Google Meets, and Microsoft Teams, though Zoom is our default. Please alert us immediately if your school utilizes Chromebook or is categorized as a \u201cGoogle\u201d school, if you have not already, so we can share the correct links. To help students get the most out of the live virtual delivery model, we strongly encourage students to join the sessions using their own device whenever possible.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can you confirm presentation dates and times?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p>To confirm your presentation date and time, please email our reservation team by emailing <a href=\"mailto:reservations@candorhealthed.org\">reservations@candorhealthed.org<\/a>.<\/p>\n<p>[\/et_pb_toggle][et_pb_toggle title=&#8221;Can we schedule a bilingual educator? Are materials available in Spanish?&#8221; open_toggle_text_color=&#8221;#fbc654&#8243; open_toggle_background_color=&#8221;#2b3990&#8243; closed_toggle_background_color=&#8221;#2b3990&#8243; icon_color=&#8221;#fbc654&#8243; toggle_icon=&#8221;&#xf067;||fa||900&#8243; use_icon_font_size=&#8221;on&#8221; open_icon_color=&#8221;#fbc654&#8243; open_toggle_icon=&#8221;&#xf068;||fa||900&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_text_color=&#8221;#fbc654&#8243; title_font=&#8221;|600|||||||&#8221; body_font=&#8221;|300|||||||&#8221; body_text_color=&#8221;#1e414e&#8221; background_color=&#8221;#1b75bc&#8221; custom_margin_tablet=&#8221;&#8221; custom_margin_phone=&#8221;||1rem||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; title_font_size_tablet=&#8221;&#8221; title_font_size_phone=&#8221;15px&#8221; title_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; title_text_color__hover_enabled=&#8221;on|desktop&#8221; title_text_color__hover=&#8221;#cda762&#8243;]<\/p>\n<p><span data-contrast=\"auto\">We can provide schools with the following upon request:<\/span><span data-ccp-props=\"{&quot;335559685&quot;:2880}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:2880,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"4\"><span data-contrast=\"auto\">Sex education student e-booklets in both English and Spanish<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:2880,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"4\"><span data-contrast=\"auto\">Parent letters and parent overview videos in both English and Spanish<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:2880,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"4\"><span data-contrast=\"auto\">On screen Subtitles for many languages during our programs<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">If you have further questions or need additional assistance, please email <\/span><a href=\"mailto:reservations@candorhealthed.org\"><span data-contrast=\"none\">reservations@candorhealthed.org<\/span><\/a><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;335559685&quot;:2880}\">\u00a0<\/span><\/p>\n<h5><span data-contrast=\"auto\">(for LMS materials in Spanish please contact <\/span><a href=\"mailto:lmssupport@candorhealthed.org\"><span data-contrast=\"none\">lmssupport@candorhealthed.org<\/span><\/a><span data-contrast=\"auto\">)<\/span><span data-contrast=\"auto\">\u00a0<\/span><\/h5>\n<p>[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reservation\/LMS SupportThis page was created to help you with your questions about your Reservations and our Learning Management System (LMS). Below, we have answers to frequently asked questions and a tutorial video on how to use the LMS. If you do not find the answer to your questions below, please get in touch with us [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":8794,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-242636","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Learning Management System Support - Candor Health Education<\/title>\n<meta name=\"description\" content=\"This page was created to help schools with their questions about your Reservations and our Learning Management System (LMS).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/candorhealthed.org\/es\/school-information\/learning-management-system-support\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Learning Management System Support\" \/>\n<meta property=\"og:description\" content=\"This page was created to help schools with their questions about your Reservations and our Learning Management System (LMS).\" \/>\n<meta property=\"og:url\" content=\"https:\/\/candorhealthed.org\/es\/wp-json\/wp\/v2\/pages\/242636\" \/>\n<meta property=\"og:site_name\" content=\"Candor Health Education\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CandorHealthEd\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-31T18:17:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/candorhealthed.org\/wp-content\/uploads\/2024\/10\/LMS-Login-300x161-1.png\" \/>\n\t<meta property=\"og:image:width\" content=\"300\" \/>\n\t<meta property=\"og:image:height\" content=\"161\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@candorhealthed\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"9 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/candorhealthed.org\\\/school-information\\\/learning-management-system-support\\\/\",\"url\":\"https:\\\/\\\/candorhealthed.org\\\/school-information\\\/learning-management-system-support\\\/\",\"name\":\"Learning Management System Support - 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