LMS SUPPORT

For teachers: Click “Forgot Password” on main screen

Next, Click Administration → Users → Type in login ID or first and last name → click on person → double check “Contact” has correct email → Security → Generate Reset key

If you have additional issues with your password reset or the instructions above do not work, please email our LMS Coordinator at lmssupport@candorhealthed.org and you will receive a response to your email.

Please see the tabs at the bottom of the spreadsheet.  The tabs are labeled “Instructions”, “User List” and “Print Slips”. Teachers can only type in User List, which then carries over to the Print Slips tab.  Those print slips can be printed and distributed to students.

Please have students complete the materials in the order that they appear: pretest, e-learning, [educator visit], followed by post-activities and then the posttest. We now have collections where it is separated as “Do Before” and “Do After” in the LMS. This is the recommended way. If you click on the Development Plan, the recommended order is pre-test, eLearning (then educator visit) and then post-activities and post-test.

It is about 30 minutes depending on the student’s ability to move through the module.

The in-person educator lead session is 90 minutes long. You have access to the LMS components (pre- and post-  work),  for 2 weeks before and 2 weeks after the presentation.

You will receive information approximately 2 weeks before the scheduled date. There may be some exceptions based on the request. We do send out information early in accordance with major breaks (winter and spring break).

Our prework/ LMS items run best on the Chrome browser. Some browsers will not open it or play it correctly like Firefox or Apple. If it still isn’t working on Chrome, gather a username/login ID that isn’t working, and we will troubleshoot. Please email our LMS Coordinator, at lmssupport@candorhealthed.org and you will receive a response to your email.

Yes, we can allow an additional 5-10 but anything over will need approval. Please email our LMS Coordinator at lmssupport@candorhealthed.org and you will receive a response to your email.

Yes, we would need their email address and how many students they have.  Please email our LMS Coordinator at lmssuport@candorhealthed.org and you will receive a response to your email.

Unfortunately, we do not have recorded presentations if someone was absent. We highly recommend reviewing the electronic booklets that are included with the programs and linked in the parent letters.  For Substance Abuse Prevention (SAP) programs, we highly recommend the Drug Education portal on our website.

Puberty 1 separated by gender, Puberty II, TSH 1 and II, NMSY, and all SAP programs are 90 minutes. Puberty 1 Gender-combined is 2 hours long. Adapted Puberty and Adapted TSH are both 1 hour.

Our Educators have Dell computers and need some way to project whether it is HDMI, VGA or wireless connect that is not Apple air play. We would love the capability of sound but not all programs require it.

Typically, our Educators arrive 15 to 30 minutes before the start time. Most educators will arrive 30 minutes early to check in.

Live Virtual Educators prefer students to be on their own devices so students can participate and ask questions anonymously.

Online Interactive programs are designed for students to complete the components individually.  Students are asked to respond and answer questions throughout the modules. If teachers would prefer to complete the modules together, they can, but the teacher would have to determine collective responses.

Either is acceptable. We recommend before so parents know what is going to be talked about. Some teachers send it with their opt in/out form.  

On the day of the presentation (if in person) you can expect your Educator to get there 15 to 30 minutes before the program to prepare for the presentation and then the Educator will present and answer student questions.

Teachers have access to this via the Development Plan in the LMS. For parents, permission must be given by our Director of Education to send it to the parents. Please email info@candorhealthed.org and you will receive a response to your email.